Privacy Policy

 

PROTECTING YOUR PRIVACY

We are committed to protecting your privacy and will not pass on or sell your personal information to any third party (except in a few cases where a third party is necessary to assist in the process and dispatch of an order you place with us).

We keep a secure database of your contact details, in case we need to contact you regarding your class booking or your order.

We may occasionally use email newsletters to inform you about innovations in the jewellery world, changes to our services, or special offers we think you'll find valuable, such as discount codes.

If you would rather not receive this information, just let us know.

You also have the option to easily unsubscribe from this service via the link at the bottom of any email newsletter we send you.

 

Who we are

Personal information submitted through this website is collected by Lisa Cain, who is the registered Data Controller

You can contact us via this link.

 

Privacy policy

This privacy policy sets out how we use and protect information that you give us when you contact us and when you use this website.

When we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

What we collect

In order to provide you with our services, we may collect the following information:

  • Your name

  • Your contact details including email address, phone number, street address

  • Specific enquiry details

  • Your computer's IP address.

  • The purchase notification email we receive from PayPal, BACS or other electronic fund transfer mechanism. (This is entered in the permanent record of customer purchases, which is seen confidentially, only by our company's accountants) 

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously supplied personal data

  • if you have previously agreed to us processing your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to comply.

 

Under the GDPR (the EU General Data Protection Regulation), you have a number of specific rights with regards to your personal information:

  1. Right of access – if you want to know if we are storing or processing any personal data about you, you can contact us to find out. If this is the case, you may find out what purpose it is being stored for and request a copy of your data. Your data will be supplied as soon as is practical.
There is no charge for making a request or for the electronic data file, but if the number and frequency of requests is unreasonable we may charge an admin fee.
 You can contact us via this link

  2. Right to correction - if you believe that any of your information we are holding is incorrect or incomplete, you can contact us and we will promptly correct any information found to be incorrect.


  3. Right to erasure – if you want to remove your personal data from our records, you can request this by contacting us. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.


  4. Right to object – if you no longer want us to process your data you can request this by contacting us.


  5. Right to complain - if you are unhappy with how we are managing your personal data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies help us understand visitors to our website by tracking how you use our website, in a way that doesn't ever identify you personally.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies.

Read how to control and delete cookies.

We also use Google Analytics to analyse data about website visitors. 

Read the Google Analytics privacy policy.

 

Links to other websites

This website may contain links to other websites of interest.

Our privacy policy does not cover the links within this site linking to other websites.

We cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites

We encourage you to read the privacy statements on the other websites you visit.

 

We may change this policy from time to time by updating this page.

  • Black Facebook Icon
  • Black Pinterest Icon
  • Black Instagram Icon
Copyright
 Lisa Cain
2018 All rights reserved